Discover details of our services and find the best option for you.
We’re committed to getting your order to you quickly and reliably.
Please note: All delivery timeframes are estimates and may be subject to delays beyond our control (e.g. weather, courier issues).
The delivery cost for an order varies depending on your cart total and shipping address, during the checkout process you will be advised of the shipping cost in your order total breakdown. If you have any questions regarding delivery times, or the delivery status of one of your orders, head over to our Contact Us page and get in touch!
Please find below a list of postcodes that will incur an additional shipping charge.
PO41* PO40* PO39* PO38* PO37* PO36* PO35* PO34* PO33* PO32* PO31* PO30*
AB31* AB32* AB33* AB34* AB35* AB36* AB37* AB38* AB40* AB41* AB42* AB43* AB44* AB45* AB46* AB47* AB48* AB49* AB50* AB51* AB52* AB53* AB54* AB55* AB56* IV1* IV2* IV3* IV4* IV5* IV6* IV7* IV8* IV9* IV10* IV11* IV12* IV13* IV14* IV15* IV16* IV17* IV18* IV19* IV20* IV21* IV22* IV23* IV24* IV25* IV26* IV27* IV28* IV30* IV31* IV32* IV33* IV34* IV35* IV36* IV52* IV53* IV54* IV63* KW1* KW2* KW3* KW4* KW5* KW6* KW7* KW8* KW9* KW10* KW11* KW12* KW13* KW14* PA21* PA22* PA23* PA24* PA25* PA26* PA27* PA28* PA29* PA30* PA31* PA32* PA33* PA34* PA35* PA36* PA37* PA38* PH4* PH5* PH6* PH7* PH8* PH9* PH10* PH11* PH12* PH13* PH14* PH15* PH16* PH17* PH18* PH19* PH20* PH21* PH22* PH23* PH24* PH25* PH26* PH27* PH28* PH29* PH30* PH31* PH32* PH33* PH34* PH35* PH36* PH37* PH38* PH39* PH40* PH41* PH49* PH50*
IM* ZE* PH44* PH43* PH42* PA78* PA77* PA76* PA75* PA74* PA73* PA72* PA71* PA70* PA69* PA68* PA67* PA66* PA65* PA64* PA63* PA62* PA61* PA60* PA49* PA48* PA47* PA46* PA45* PA44* PA43* PA42* PA41* PA20* KW17* KW16* KW15* KA28* KA27* IV56* IV55* IV51* IV49* IV48* IV47* IV46* IV45* IV44* IV43* IV42* IV41* HS* GY1* GY2* GY3* GY4* GY5* GY6* GY7* GY8* GY9* GY10* JE1* JE2* JE3* JE4* JE5*
BT*
As of the present time, we can only fulfil orders with delivery addresses within the United Kingdom. Regrettably, we are unable to ship to addresses outside of the UK at this moment. We apologise for any inconvenience this may cause and hope to expand our shipping options in the future. If you have any further questions or require assistance, please do not hesitate to contact our customer support team.
*Please note: Orders being shipped to Northern Ireland, Scottish Highlands & UK Isles will be a 3 – 5 day service.
*Please note: Whilst we do ship items on a 24h or next day service with couriers, we always advise that our delivery time scale is 2 – 5 working days.
*Please note: Our 2 day service cuts off at 2pm so orders placed after 2pm will be classed as being placed the following working day. If you need something urgently though please get in touch with our logistics team before placing your order. You can contact them on our Contact Us page.
*Please note: We cannot deliver to PO Boxes or any other drop off points.
If your order is delayed or you experience any issues with your delivery, please contact our customer support team at [help@deflec.co.uk]. We’ll be happy to assist you.
If any of your items arrive damaged or are missing from your order, please report it to us within 14 days of receiving your package. We will arrange for a replacement or refund as needed. If you do experience any issues, please report them to us as soon as possible.
We accept Visa, Mastercard, PayPal, American Express, Apple Pay & Google Pay.
We aim to deliver orders within 1-2 working days for UK Mainland addresses, excluding Scottish Highlands.
After placing an order, you will receive an order confirmation email containing your order number and order details. Once shipped, you will receive all tracking information via email from the courier.
Yes, a copy of your invoice will be sent to your email address.
